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Home > Client Services > Quality and Client Satisfaction

Quality and Client Satisfaction

Our clients come first, and their satisfaction is the key measure of our success. We measure our performance by the long-term contributions made by the executives we identify and cultivate, and we are tireless in the pursuit of the absolute best results.

At Executive Dimensions, we take the time to get to know you, your organization, and your needs. We perform frequent site visits and interview key members of your executive and directorial teams in order to gain a complete understanding of your organization's culture.

There are no "quick fixes" in top-level management, and we understand that the only way to achieve the best possible results is to truly invest in our clients.

Also, we take the idea of our partnership seriously. Finding the appropriate strategy to put the best leadership at the executive level of your organization is our top priority. We make sure that you have an experienced consultative team that will examine your concerns with a critical eye - and find solutions.

Executive Dimensions keep you at the cutting edge of your search engagement, with frequent updates and open, honest communication. We've instituted a client login on our website so that you can download your status report and current candidate information from anywhere there's an internet connection.

We take pride in our work, which is why Executive Dimensions follows up on its engagements. Not only do we have in place practices that work to smoothly integrate your newly-hired executive into your organization, we perform a three-month site visit to gauge their success and assess the candidate's assimiliation into your executive culture.

Your satisfaction is guaranteed. At Executive Dimensions we are highly confident in our ability to assess executive leaders and match quality candidates with exceptional organizations. We pledge to replace any candidate we've recommended within 12 months of the executive's hire date if he or she leaves the organization or is found to be incompatible with the executive role.*

Our team at Executive Dimensions is looking forward to working with you. Please contact us and find out how we can serve your executive leadership needs. Call us at (716) 632-9034, or e-mail

* Please see our client contract for details on Our Guarantee.